CIK Telecom

First, please confirm the dialing method is correct: North American long distance: 1 + phone / mobile number; other international long distance: 011 + count...

First, please check if your phone has been set to pulse mode or Tone mode. The VOIP Phone Box is not working under pulse mode. In addition, if you using yo...

If this is your first time use the CIK Home Phone Service, you can test it by your cell phone. If the number cannot be dialed, please contact customer servi...

This is because after your phone number has been transferred from your old company to CIK, your old company needs to remove it from their switch, otherwise ...

Please check if your phone box is connected by a phone wire to the wall jack? If you are using a cordless phone, please check if the battery is low or you ...

Since Jan 2017, we no longer provide single home phone service. And it will be only limited to CIK network. 

You can use your CIK home phone to call your cell phone and see what number is displayed, or you can login my CIK account to check the phone number.

Yes. You can add 2nd phone number to your phone line at 5$ per month.

Right now we can only provide local Canada phone number

Your current phone number must be active with your existing phone company, then you can provide us with Authorization and phone bill to transfer it to us. U...