CIK Telecom

If you are using Cable internet, your IP would not change for a long time till you change another router or the cable company makes network change. If you...

Our network and modems all supports VPN pass through.

If customers use CIK DSL Modem or CIK WIFI Router, the WIFI SSID and password Can be found on a sticker on the device, but generally for most CIK devices th...

1. please move your WIFI Device close to the CIK Modem/Router, then check the Sync Strength on your WIFI Device, if the WIFI Sync strength is getting better...

Please follow up the below steps: 1. Modem-PC by wired connection, then try to open that website again ( please reboot Modem one time before you connect PC...

We provide you two different ways to use your ciktel.net email.Via POP  You can send &receive at your home via your outlook, however if you bring your ...

We submit the "designated location" as per customer’s request, but the Technician on site will decide where is the best location to install the in...

Video Self Installation Guide 1). Connect your cable modem to a cable outlet using a coaxial cable. 2). After powering the modem and you find the followin...

https://www.ciktel.com/Devices/FiberLiteModem

1.If you did not make any change, and change the connection behind the modem, probably the device behind the modem cannot get the IP from the Modem. Please ...