CIK Telecom

Please login at My CIK account to update your credit card online. 

You can call our Customer Service to update the payment method. Or Download the PAD form print and sign it. Attach a void cheque and send it to CIK ...

A confirmation email will be sent to you once you make a credit card payment for an order payment or an online monthly invoice. However for a pre-authorized...

If your invoice or deposit was made by credit card, it will be refunded back to the credit card by default. If the credit card holder and account holder n...

For orders which are cancelled before any hardware is shipped, a refund would be done within five (5) business days. General refund upon customer cancel...

If you want to upgrade your current single service to the 2in1 or the 3in1 bundle service, you can contact our Customer Service Department for plan changes....

CIK offers service throughout Canada. If you are moving to another city, contact our Customer Service A $65 moving fee will be charged once you agree to ha...

If you want to upgrade or downgrade the speed, a $25 to $65+ tax charge will apply. In some cases, the devices might need to be changed. The shipping fee of...

To convert your service from FTTN to Cable, a $65 moving fee will be charged once you agree to have service activated and you might need to purchase a cable...

If you are moving and no longer need the service and your friend is moving into your residence, you can transfer your account to your friend instead of disc...