• If your invoice or deposit was made by credit card, it will be refunded back to the credit card by default.
  • If the credit card holder and account holder name is different, we must obtain the written consent from the account owner and credit card holder to both agree to refund to credit card or refund by cheque.
  • If the credit card is expired, we must obtain the written consent from the account owner to agree to refund by cheque or credit card.
  • If the payment was made by bank transfer or cash, a refund cheque to the account owner will be mailed to the customer.