Sales
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CIK is one of the fastest-growing companies in Canada, trusted by hundreds of customers for the following reasons: Exceptional Customer Service - Our cus...
Tue, 23 Sep, 2025 at 12:39 PM
CIK provides a standard 30 day warranty policy for all monthly subscription customers. For whatever reason, service can canceled within 30 days from ...
Wed, 8 Mar, 2017 at 5:04 PM
From January 1st, 2011, all of CIK hardware must be received from CIK (Rental or No-Rental/Purchase), if it is required for using a CIK service. And all cus...
Wed, 8 Mar, 2017 at 7:08 PM
To cover the cost for service activation, shipping, installation, we are charging processing fee for new customers for different service:
Bundle service ...
Wed, 8 Mar, 2017 at 7:58 PM
New customer's first-time order payment will include the following: Processing fee for service activation Shipping fee Equipment charges may apply ...
Tue, 23 Sep, 2025 at 1:26 PM
To process your order, we must receive the first time order payment in advance. There are several different ways of making first time order payment: Pr...
Tue, 23 Sep, 2025 at 1:08 PM
You can visit My CIK portal to make a payment for your monthly invoice, or you can select one of the following options: Pay by Pre-Authorized Debit (PAD)...
Tue, 23 Sep, 2025 at 1:23 PM
Existing customers whose services were activated before July 9, 2018, will receive an invoice on the first day of each month. For new customers whose serv...
Tue, 23 Sep, 2025 at 1:29 PM
An email notice containing the tracking number will be sent to you once the device(s) have been shipped from our warehouse. You can track the shipment updat...
Tue, 23 Sep, 2025 at 1:30 PM
Invoices will be emailed monthly to the email address registered in your account. Alternatively, you can log in to CIK My Account, click on ACCOUNT INFO,...
Tue, 23 Sep, 2025 at 1:36 PM