From January 1st, 2011, all of CIK hardware must be received from CIK (Rental or No-Rental/Purchase), if it is required for using a CIK service. And all customers receive a life time warranty for all hardware purchased as long as customer keeps using CIK service. We provide compete end-to-end support for the hardware we provide.
Any defective hardware will be replaced free of charge (Broken hardware due to physical damage are not included in this warranty).