Sales

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Why I should select CIK service
CIK is one of the fast growing company in Canada, every day there are hundreds of customers join our family because of the following reasons: Good cus...
Sat, 13 Jan, 2018 at 10:14 PM
What is CIK 30 day standard warranty?
  CIK provides a standard 30 day warranty policy for all monthly subscription customers. For whatever reason, service can canceled within 30 days from ...
Wed, 8 Mar, 2017 at 5:04 PM
What is the CIK standard hardware warranty?
From January 1st, 2011, all of CIK hardware must be received from CIK (Rental or No-Rental/Purchase), if it is required for using a CIK service. And all cus...
Wed, 8 Mar, 2017 at 7:08 PM
What is CIK hardware upgrading policy?
Due to the technology is evolving quickly, and CIK keeps developing new hardware based on new technologies. In order to motivate our loyal customers to benef...
Wed, 8 Mar, 2017 at 7:02 PM
How much do I need to pay processing fee?
To cover the cost for service activation, shipping, installation, we are charging processing fee for new customers for different service: Bundle service ...
Wed, 8 Mar, 2017 at 7:58 PM
How can I get free hardware?
For CIK new bundle customers, in order to reduce customer signup cost, CIK provides two options to help you get free hardware: prepay 1 year service fee wi...
Wed, 8 Mar, 2017 at 8:08 PM
How much do I need to pay for my order?
New customer first time order payment will include the following: Processing fee for service activation Equipment Charge – please contact our customer se...
Wed, 8 Mar, 2017 at 8:10 PM
How do I pay my order?
To process your order, we must receive the first time order payment in advance. There are several different ways of making first time order payment: Pro...
Wed, 8 Mar, 2017 at 8:14 PM
How do I pay my monthly invoice?
At the 2nd day of every month we will send out email notice for your current invoice and you can check your detailed invoice online from my CIK portal, to ma...
Wed, 8 Mar, 2017 at 8:16 PM
Why does my first invoice is bigger than my monthly fee?
CIK invoices are generated on the 1st day of month to include last month variable charge such as long distance plus this month fixed monthly fee. Your firs...
Wed, 8 Mar, 2017 at 8:17 PM