Yes, but since there are many different scenarios for technical issues, many of them cannot be fixed by on-site field technicians, so we would need to conduct troubleshooting first to collect information for senior technical support to analyze and decide what to do to fix the issue. We cannot send a technician to fix internet without any basic troubleshooting.
Can I ask CIK to send a tech to fix my internet issue quickly? Print
Modified on: Tue, 23 Sep, 2025 at 3:06 PM
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